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FAQ’s

  • WHAT IS A CUBIC METRE?

    A cubic metre (m³) is a unit of measure for volume described as 1m x 1m. To help you visualise this, a level loaded 6×4 box trailer, or Ute is approx. one cubic metre. Four wheelie bins are also approximately one cubic metre.

  • WHAT DOES THE COST INCLUDE?

    We offer a flat rate which includes delivery, collection, tipping, GST and up to 1 week onsite, we can be flexible if you require for longer. 

  • HOW CAN I PAY FOR THE SKIP BIN?

    We accept cash on delivery, Visa or MasterCard over the phone or Bank Transfer on/prior to delivery.

  • HOW LONG CAN I KEEP THE BIN?

    You can have the skip bin onsite for up to 1 week. We are flexible if you require for longer, please contact our office if you would like to arrange a bin for a longer period.

  • WHEN CAN YOU DELIVER?

    We deliver and collect skip bins 5 days a week – Monday to Friday 7am – 5pm.

  • HOW MUCH NOTICED IS REQUIRED FOR DELIVERY?

    Depending on the availability of bins we can usually deliver the bin the same day. However, 24 hours’ notice is sufficient to secure your preferred time frame.

  • HOW MUCH ACCESS IS REQUIRED TO DELIVER THE SKIP BIN?

    Our trucks require a minimum width of 2.5 metres to get through any gates or narrow ways. The trucks are 3.4 metres tall and can require a height clearance of up to 3.8 metres with the booms/arms extended depending on the size of the bin. 

  • DO I NEED A PERMIT TO PLACE SKIP BIN ON MY FOOTPATH?

    We encourage property owners to have the skip contained well within their own property. This helps discourage others from placing unwanted/prohibited items in the skip bin.  If that is not possible we can place the bin on the footpath but cannot block pedestrian access.

    Some councils require a permit if the skip is to be onsite for more than 48 hours. Any permits required is the responsibility of the homeowner or contractor. Any fines rests with the same homeowner or contractor. Magic Bins will NOT be held liable for any fines for improper placement of the skip bin. Please check directly with your council for permits:

    Brisbane City CouncilWork on roads and footways | Brisbane City Council

    Logan City CouncilFootpath and nature strip maintenance – Logan City Council

    Redland City CouncilPermits and licensing – Roads and marine | Redland City Council

  • DO YOUR SKIP BINS HAVE DOORS?

    Some of our 4m³, 6m³ and 8m³ bins have a door for pedestrian or wheelbarrow access. They are not standard with every bin but please request a door when ordering. All 10m³ and 12m³ skip bins have a door that completely opens up at one end and locks back for an easy walk-n access. There is NO extra charge for bins with a door.

  • HOW MUCH CAN I FIT IN A SKIP BIN?

    For more information on bin sizing or bin measurements head to our ‘Skip Bins’ page to get an idea of what will fit in each bin size. Alternatively contact our team who can help ensure that you get the right sized bin for your rubbish removal needs.

  • TO WHAT LEVEL CAN I FILL THE BIN?

    The skip bin is to be filled LEVEL TO THE RIM. There can be no items protruding from the tops or sides of the skip bin. All waste must be contained well within the skip bins capacity, as per the Transport Operations Regulation 2005 and Heavy Vehicle National Law (HVNL). Our drivers cannot remove the skip bin if it is overloaded.

  • I THINK I HAVE ASBESTOS, WHAT CAN I DO?

    If you think you might have Asbestos, you should contact the appropriate authorities. Do NOT put it in your skip bin if you are unsure because large penalties will be incurred. We are licensed to transport and dispose of Asbestos, but it must be pre-arranged and must be in a separate lined bin.

    For more information on disposing of Asbestos, contact:

    Australian Government Asbestos InformationAsbestos Safety and Eradication Agency

    Brisbane City Council Asbestos DisposalAsbestos | Brisbane City Council

    Queensland Health Asbestos InformationAsbestos | Queensland Health

    Alternatively, you can call Qld Health on 13 74 68 or

    WorkSafe Qld on 1300 362 128.

  • HOW DO I DISPOSE OF HAZARDOUS WASTE?

    Items such as tyres, paint, batteries, oil, chemicals and gas bottles can be taken to your local council tips. Contact your local council to confirm disposal details and available tipping stations. Also no food items or organic materials can be put into your skip bin.

    For more information on disposing of Hazardous Waste, contact:

    Brisbane City CouncilHousehold hazardous waste | Brisbane City Council

    Gold Coast City CouncilWaste & recycling | City of Gold Coast

    Logan City CouncilWaste and recycling – Logan City Council

    Disposal Planet ArkPlanet Ark

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